Terms of Use

TERMS OF USE

of the online-store „Supercoinsy.pl”

§1 General provisions

  1. These Terms of Use of on-line store named „Supercoinsy.pl” („the Store”) located under the address; www.supercoinsy.pl („the Terms of Use”) shall specify the rules of using the Store, including concluding and executing Agreement of Sale of Goods.
  2. The Stores operates a business activity throughout the whole world in the field of on-line selling of the following goods: virtual items and virtual currency in on-line game s (“the Games”), in particular: FIFA COINS, accounts in games PS4/Xbox One, accounts with FIFA points, Twitch.tv accounts, activation keys to computer and online games, accounts in Pokemon Go, power levelling to Pokemon Go („the Goods”).
  3. The sole owner of the Website Supercoinsy.pl as well as the Store and all content contained therein is: GLOBAL TRADE & SERVCE BUSINESS INC. (Corporation) – a Corporation registered under the law of Republic of Pana in the Public Registry of Panama, Npo. 155586128, incorporation date: November 19th, 2014, with its registered seat in panama City, Panama, hereinafter referred to as „the Seller”
  4. The Store allows the Buyer („the Buyer”) to buy the Goods from the Seller. Buying Goods by the Buyer from the Seller is based on the Agreement of Sale of Goods, which is binding upon both Parties.
  5. The Seller may be represented in selling for specified users or in the specified territory by distributors (“the Distributor”). List of Distributors is contained below the Terms of Use. However, in such situation it is only the Seller who is a party to Agreement of Sale of the Goods to the Buyers. The Distributor shall not be a party to the Agreement. However, the Distributor is entitled to submit declarations of intent to conclude the Agreement of Sale of the Goods from the Buyers to the Seller and to submit declarations of intent from the Seller to the Buyer to conclude such Agreement within the scope of these Agreement.  In such situation the payment of the Prices by the Buyers for the Goods shall be made only through the Distributor. For this purpose, the Seller authorized the Distributor to receive on behalf of the Seller the Price from the Buyer. The Distributor is authorized to receive the Price on behalf of the Seller using bank accounts or any accounts in payment processor or money transfer operators belonging to the Distributor.
  6. Unless the Terms of Use stipulate otherwise, you can contact us:
    1. By e-mail – on the following address:  supercoinsy@gmail.com   

Every working days in working hours according to the calendar proper to the Seller or the Distributor. By working days we understand days from Monday to Friday, excluding statutory Holidays.

  1. All trademarks, trade names and service marks belong to their legal owners and were used in the Store only for informational purposes.
  2. It is prohibited for the Buyer to violated personal rights of the Seller, in particular by uploading information, posts or comments in measures of electronic communication and Internet website or forums, social media websites, Facebook, Twitter etc.

§2 Consents

  1. By registration in the Store you accept the Terms of Use as well as express your consent for processing your personal data for the purpose of using the Store, in particular for concluding and executing Agreement on Sale of Goods, in the scope and manner necessary to use the Store.
  2. The rules of processing your personal data are contained in our Privacy Policy, which can be accessible under the following address: supercoinsy@gmail.com   
  3. Also by registration in our Store you express your consent for receiving to your e-mail or mobile device (if you provide us the number) marketing, promotional or advertising materials from us as well as from our partners and cooperators, including newsletter about our new products and offers.

§3 [Compliance with the Game Rules]

  1. The Buyer buying the Goods, declares that he is entitled to conclude and execute the Agreement of Sale of Goods as well as use the Good in the Game, which means that it is consistent with the Game Rules or he has been granted by the owner of the Game or other authorized entity an individual permission for conclusion and execution of the Agreement of Sale of Goods and using the Good in the Game. Otherwise, the Buyer  is obliged to stop using the Store immediately and cease the Agreement and if he is on the stage of registration, he cannot register in the Store.
  2. The Seller declares that the Goods shall not be available to the Buyer, who are not entitled to conclude and execute the Agreement and use the Goods in concordance with Game Rules.
  3. It is the Buyer who is solely liable for fulfillment of the conditions referred to in paragraph 1 and 2.
  4. The Seller is not required to verify, whether the Buyer is entitled to conclude and execute the Agreement as well as to using the Good in the Game.
  5. If you fail to comply or failed to comply with any of the conditions set out in paragraph 1 and 2, the Seller bears no responsibility either toward you or the Game owner or Game Operator.

§3b [Compliance with the rules of the Twitch.tv website]

 

 

  1. The Buyer purchases an account on the Twitch.tv website („Account”, „Website”) as is. At the same time, the Buyer, by purchasing the Account, takes full responsibility for following all the obligations related to complying with the terms of use of Twitch.tv („The Owner of the Website”). In particular, the Buyer should:
    1. Obtain an adequate authorization from the Owner of the Website to continue using this account (provided that they don’t hold such authorization yet);
    2. Perform an immediate updating of all personal data stored on the Account.
  2. By purchasing the Account, the Buyer absolutely, unconditionally and irrevocably declares that the purchase of this Account will be in accordance with the terms of use of the Website, which means that they have already obtained an adequate authorization from the Owner of the Website to continue using the Account or that they have been granted a promise of obtaining such authorization no later than the moment of purchase. Otherwise, the Buyer should refrain themselves from purchasing an Account until obtaining such authorization or a promise of authorization.
  3. The Seller takes no responsibility whatsoever for:
    1. A failure by the Buyer to carry out the above duties;
    2. A failure by the Owner of the Website to grant a promise of authorization or an authorization as well as cancellation of such promise or authorization;
    3. A failure by the Buyer to comply with the terms of use of the Website;
    4. The personal data on the Account not being up to date;
    5. Rendering inaccessible, blocking, erasing (zeroing) an account or accounts. All complaints regarding the subject should be submitted by the Buyer to the owner of the Website.
  4. The Seller is not obligated to verify whether the Buyer meets the requirements mentioned in paragraph 1 and 2, especially whether they comply with the Terms of Use of the Website.
  5. The Seller’s responsibility regarding warranty for the Account’s flaws is excluded, in particular, the Seller may not be a subject of a refund of the sum paid for the Account under circumstances mentioned in paragraph 3. The Buyer is not entitled to any compensation. We do not give money back, even if the Account cannot be used by you, especially due to violating the rules of the Website or an error by the owner of the Website.
  6. From the moment the Account has been purchased, the Buyer takes over all the rights and obligations related to that account, the burdens related to maintaining it, the risk of accidentally losing it, the obligation to keep the access data to this account confidential and protected, as well as responsibility for all the actions and neglect related to this Account.
  7. You accept that you are aware that purchasing the Account may come with necessity to settling the matters regarding the use of it with the Owner of the Website, and that there is a potential risk of the Account being suspended or blocked (the responsibility to settle all formalities related to changing the personal data on the Account and explaining things like changing the IP address rests solely on you). We take no responsibilities for such situations.
  8. We take no responsibility for errors made by the owner of the Website, especially the possible termination of the Account or suspending it due to using improperly obtained Bits collected on the account.
  9. We take no responsibility for excess use of the Account by the Buyer.

§4 [Copyrights to the Store]

  1. All copyrights, intellectual property rights, industrial property rights and other rights to the Store, its elements, source code as well as ownership and possession of all copies of the Store, belong to the Seller.
  2. The Buyer does not acquire by the virtue of this Terms of Use any other rights to the Store than expressly granted to him by the Terms of Use.
  3. The Buyer is obliged not to infringe the rights mentioned in point 1.
  4. In particular it is prohibited for the Buyer to do the following activities:

a) within the scope of fixation and reproduction of the Store – the production of copies of the Store by way of using a specific technique, including the printing, reprographic, magnetic storage and digital technique;

b) within the scope of trade in the original Store or the copies on which the Store was fixed- the distribution, gratuitous lending or rental of the original or copies;

c) within the scope of dissemination of the Store in a manner other than as specified in point b) – public performance, exhibition, presentation, communication, broadcasting and re-broadcasting, as well as making the Store available to the public in a manner allowing every person to have access to such Program in a place and at a time of his own choice;

d) making any alterations in source code of the Store

e) the permanent or temporary reproduction of a Store  in full or in part, by any means;

f) translation, adaptation, re-arrangement or any other alterations of a Store;

g) interfere into the Store as well as its principle of functioning;

h) removing or circumventing of the technical protection of the Store against reproduction or dissemination of the Store;

g) removing or altering without authorization any electronic information about copyrights as well as its owner.

  1. All infringements of the copyrights to the Store will meet with reaction of the Seller. The Seller declares that in the event he made the decision to grant permission for the use of the Store by another website, the minimum rate of the license fee is 50 000 (fifty thousand) euro per year plus 50% (fifty) percent of the revenues generated by that other website for the use of the Store. The fees are minimal fees. In case of copyright infringement to the Store the Seller may claim compensation for damages caused by an infringement based on general principles or by paying triple the amount of the remuneration that is due for granting permission for use of the Store.

§5 [Technical requirements necessary for using the Store]

  1. Using the Store requires:
    1. Permanent access to the Internet;
    2. Properly configured web browser accepting Cookie files  – Microsoft Internet Explorer version not older than 7.0 or Mozilla Firefox version not older than 2.0,;
    3. Cookie and JavaScript enabled;
    4. Active and properly configured e-mail box
    5. Speed rate of Internet connection not less than 512 kb
  2. The Seller is not obliged to train Buyer in the use of the Store. The Buyer is obliged to do it on his own, using the option “FAQ” or intuitively. Such content are not part of Terms of Use, they are only instructions, how to use the Store.
  3. The Buyer is fully aware of the fact, the using the software like AdblockPlus or Flashblock may make it impossible or difficult to use the Store

§6 Specific rules connected to the Goods.

  1. We bear no responsibility for banning, blocking or nulling the account from virtual currency, virtual items, in particular FIFA Coins bought in our Store. It is the Game owner or Game operator which shall be a party to such claims of the Buyer. In particular we do not give any compensation. We do not return any money even if the Goods cannot be used by you, in particular because of violation of Game Rules or act or omission of the Game owner or Game operator.
  2. You declare that you are fully conscious that buying Goods may result in receiving a warning from the Game Operator or Game owner, nullifying your account or even suspending, blocking of terminations access to your account. We bear no responsibility of such events.
  3. We bear on responsibility for any acts of omissions of Game owner of Game operator, in particular possible account termination or suspension when using illegally obtained items.
  4. We bear no responsibility for undue using of the Goods by the Buyer.

§7 Ordering and delivery

  1. Orders are executed in accordance with the time given when ordering the Goods. If the delivery is longer than it was declared, you are entitled to money return but only if the Goods was not delivered yet.
  2. We bear no responsibility for any delays arising from acts, events of omissions other than our intentional fault, like delays on the side of bank, payment operators, payment integrators, mobile phone operators, operators of SMS Premium number, errors, malfunctioning  or bugs of the server or the platform
  3. The order can be executed only if the Price was paid in full by the Buyer.
  4. We reserve for us the right not to perform your order and return you the Price in case of sudden and unpredictable changes of circumstances. In that case, we return you money within the term of 14 days after we notify you that we cannot perform you order.
  5. We bear no responsibility for your  mistakes or errors when making payment. In such case, please contact payment operator.
  6. We reserve the right to conduct promotions or discounts. The rules of such promotions or discounts will be every time available on the Store. Such rules may be amended  every time, this shall be on the sole Seller’s discretion, such amendment is not amendment of the Terms of Use
  7. We reserve a right to make possibility of conclude Agreement on Sale of Goods by us conditional on verification of your identity and creditworthiness. For the purpose of verification we are  entitled to demand from you any document or information to confirm the identity and creditworthiness. We are entitled to refuse the possibility of concluding Agreements by you, without giving any reason, in particular where verification was not successful.
  8. We bear no responsibility for error, bug, mistake of malfunction of any items, which functioning we do not have any influence on. In case of malfunction of technical break of EA servers or payment operators systems delivery time may be delayed.

§8 Payment methods

You can use the following payment methods:

  • Bank transfer
  • By SMS Premium
  • TPay.com
  • PayPal
  • PaySafe Card
  • G2APay
  • PayByCall (Digital Virgo)

We bear no responsibility for any acts or omissions of banks, payment operators, payment operators, payment agents and mobile phone operators.

§9 Money return

If the delivery is longer than it was declared, you are entitled to money return but only if the Goods was not delivered yet. However, in case of payment by PaySafeCard and by SMS Premium, money can be returned only to your PayPal Account. In case of money return which is not caused by our intentional fault, from the amount returned it shall be deducted PaySafeCard commission and commission of operators of SMS Premium numbers). We also collect a fee in amount of 25 eurocents for the transfer

§10  [Liability of the Seller]

  1. The Seller is not liable for any acts or omissions of the Buyer within the store.
  2. The Seller is not obliged to check, whether acts or omissions of the Buyers or activity related with them are consistent with law.
  3. The Buyer is fully liable for his acts or omissions during his using the Store.
  4. Unless Terms of Use stipulate otherwise, the Seller is liable towards the Buyer for the damage resulted from his non-performance or improper performance only, if he is at intentional fault. The burden of proof of the fault lies on the Buyer.
  5. The liability of the Seller towards the Buyer shall covers only real harm, does not cover lost profits (lucrum cessans) and is always limited to 100 (one hundred) euro.
  6. To the fullest extent permitted by law,  the Seller is not liable for any actions and damages resulting from:
    1. The Buyer not adjusting to the technical requirements necessary for supporting the IT system used by the Seller
    2. Impossibility of accessing the Store for reasons beyond the Seller’s control;
    3. Force majeure, wars, terrorist attack, fire, flood in server room, hackers attack, failures, reasons on the part of access providers, failures of hardware or software of the Buyers, failure in server rooms, reasons on the part of other third parties (entities providing telecommunications, hosting, bank, postal, courier, e-mail, registration and keeping domains services and other similar services, entity operating payment process);
    4. Illicit usage from the Store by the Buyer or other person;
    5. Malicious or violating the law acts or omissions of every Internet user;
    6. Reasons on the part of software other than Store (e.g. Microsoft Windows);
    7. Rejecting e-mails by e-mail servers other than that of the Seller, e.g.as a result of filters, blocks or failures of these systems;
    8. In other situations specified in Terms of Use
    9. Viruses of Trojans;
  7. The Seller is not liable for designation of his e-mails or e-mails of Buyers as a spam by e-mails service used by the Buyer or by the Seller.
  8. The Seller is entitled to technical break in functioning of the Store. The Seller notifies the Buyer on such break by message unless the necessity of such break is sudden or unexpected.
  9. The Seller entitle to temporal limitation of some features of the Store, make them available on selected hours or introduce restrictions on the amount of them, if lack of limits could affect the continuity and stability of the Store. The Seller is not liable for consequences of the abovementioned activities.
  10. The Seller is not liable for any damage borne by the Buyer as a result of using by the Buyer unprotected and deprived of antivirus software computer connected to the Internet, in particular for breaking into a system used by the Buyer and e-mail, password or username acquisition by a third party or virus infection of computer systems of the Buyer.

§11 [Complaints]

  1. If in your opinion the Agreement are not executed by the Seller or they are performed contrary to Terms of Use, you can file a complaint by mean of a contact form. Your Complaint should contain: the name, e-mail address, a description of the facts and the allegations, on the pain of call by the Seller to complete your complaint.
  2. The Seller shall resolve the complaint within 14 (fourteen) working days from the date of receiving the complaint. Lack of resolution of a complaint within this period does not mean that the complaint has been accepted by the Seller.

§12 [Transfer of the Store]

The Seller may transfer all or some rights and obligations specified in Terms of Use to a third party as well as delegate the exercise of those rights and obligations to a third party, he may in particular sale, donate, lease the Store or bring it to enterprise. The Seller notifies the Buyer by message on his intention to do so. In that case the provisions on amendment of Terms of Use shall apply.

§13 [Final provisions]

  1. The Appendices to Terms of Use are its integral part. They include:
    1. Appendix 1 – Privacy Policy;
  2. The Terms of the Use are available free of charge to any Buyer on the Store under the address: [    ] in such way, that you can before using the Store or at the moment of beginning using the Store acquire, restore, preserve and store (in the ordinary course of operations) content of Terms of Use, using the IT system which you use. In case of doubts as to the interpretation of the provisions of the Terms of Use, you can ask the Seller for explanation.
  3. The Seller notifies the Buyers by message on intended amendment of Terms of Use 7 (seven) days before the date of intended amendment. The amendment is accepted by the Buyer and is binding from next day after this period unless the Buyer does not terminate the contract. Termination takes place by e-mail sent to the address of the Seller given in the notice. Amendment does not apply to executing, settling and squaring Agreements concluded before the amendment.
  4. The applicable law to use the Store and to Agreement of Sale of the Goods and to all legal relations between the Buyer and the Seller is law of Republic of Panama.
  5. All disputes between the Buyer and the Seller arising from using the Store as well as Agreement of Sale of Goods shall be resolved by courts of Republic of Panama or other courts determined by the Seller.
  6. Terms of Use entry into force on 08/08/2016
  7.  

§1 General Provisions

  1. The Policy specifies rules for protection and processing of your Personal Data by the Administrator of Personal Data (the Seller) in connection with operating by him online store through the Website www.supercoinsy.pl  (the Store, the Website). The term „use of the Website” is synonymous with the word „use the Store”, “use the content of the Website” or “buying Goods in the Store”,
  2. The Administrator of Personal Data (the Controller) is:  GLOBAL TRADE & SERVCE BUSINESS INC. (Corporation) – a Corporation registered under the law of Republic of Pana in the Public Registry of Panama, Npo. 155586128, incorporation date: November 19th, 2014, with its registered seat in panama City, Panama, hereinafter referred to as „Controller” or “the Administrator”

 

 

§2 Personal Date processed by the Administrator

  1. The Administrator processes the following personal data – to use the Website, you have to give the following personal data:
    1. e-mail – address,
    2. name and
    3. surname;
  2. The Administrator may processes other your personal data, if you decide to upload them. You can upload them on completely voluntary basis (you do not have to upload such data to use the Website, however, uploading of such data can facilitate using the Website or give you access to some functions of the Website). This personal data are necessary to pay the Deposit and Fees and comprise the following:
    1. bank account number,
    2. credit card or debit card number and
    3. you address
    4. postal code
    5. state;
    6. date of birth
  3. To log into the Website, you give the following data:
    1. E-mail address;
    2. Password.
  4. We can also (as each website) process the traffic data, which characterizes the way you use the Website and that includes:
    1. IP address;
    2. Digital logs
    3. Information about using the Website by you;
    4. Web browser type;
    5. Domain name;
    6. Type of operating system.
  5. The Website may use cookies, which allow to adjust services and contents do individual needs and preferences of the Buyers, as well as to be a basis of general statistics concerning using the Website by Buyers. Switching off in your web browser an option allowing to save cookie files generally does not result in unavailability of using the Website, however, it can hamper using the Website. Cookies do not contain any personal data.

§3 For which purposes my personal data are processed?

  1. Your Personal Data are processed by us for the purpose of using the Store, in particular for concluding and executing Agreement on Sale of Goods, in the scope and manner necessary to use the Store.
  2. Also by registration in our Store you express your consent for receiving to your e-mail or mobile device (if you provide us the number) marketing, promotional or advertising materials from us as well as from our partners and cooperators, including newsletter about our new products and offers.

§4 Who may have access to my personal data?

The Persons or entities having access to your personal data are:

  1. The Administrator;
  2. His employees or persons conducting services connected with the Website (programmers, computer scientists, security administrators, the entity administering and servicing the system) – in the scope determined by the Administrator;
  3. Electronic payments operators: TPay.com, PayPal, PaySafe Card, G2APay, PayByCall (Digital Virgo)
  4. State bodies for the purposes of proceedings conducted by them, if such bodies have such right on the basis of provisions of binding law (e.g. public prosecutor, the Police, the Ombudsman) and in other situations, when we are obliged to give access to personal data by provisions of binding law.

§5 How my Personal Data are protected?

  1. Your personal Data are duly protected. The server, on which the Website is located, is placed in the server room of company, which guarantees high standards of data protection. The company applies the measures which prevent the acquisition and modification by unauthorized persons Personal Data transmitted electronically. Additionally, data is protected by SSL Protocol.
  2. Our employees have to use password-protected screen savers, when they are moving away from their desks. After returning they must re-enter their passwords to regain access to your personal data. All our employees are kept informed on our activities about security and privacy protection.
  3. When our registration form asks you to enter confidential information (such as credit card number), that information is encrypted and protected with the SSL. While on a secure page, as an registration form, the lock icon on the bottom of Web browser such as Netscape Navigator or Mozilla Internet Firefox becomes locked, as opposed to an open padlock when you just surfing.

§6 What happens to my personal data, if I sign out from the Website?

  1. As a rule, Personal Data is removed and will not be processed. Removal of your Personal Data shall be performed within 14 days from the date of signing out.
  2. Exceptionally, pursuant to the binding law, we are entitled to process the Personal Date, which:
    1. are necessary for billing services and claims for payments due to using of services. Billing for services submitted to you may not disclose kind, duration, frequencies and other technical parameters of the particular services used by you unless you require itemized billing within the range concerned;
    2. are necessary for investigation into circumstances of Illicit Usage of the Website;
    3. are admitted for processing by relevant acts or agreements;
    4. in case of traffic data – are necessary to detect technical faults and errors in transmission of communications
  3. Moreover, in case of Illicit Usage of the Website (i.e. contrary to Terms of Rules or provisions of law), we are entitled to process your Personal Data to the extent necessary to determine your liability, on condition that we record for the proof purposes the fact of receipt and the contents of the message about Illicit Usage of the Website. Therefore, please always abide the law and Terms of Use when using the Website.

§7 What other rights concerning Personal Data do I have?

  1. At any time you can remove Personal Data uploaded by you on your Account. Please, however, remember, that removing Personal Data necessary to use the Website will result in signing out from the Website.
  2. You have the right to demand removal of your Personal Data from the Website. Please, however, remember, that if Personal Data are necessary to use the Website, demanding their removal equals to your will to sing out from the Website. You can do it in “Contact” field in contact form or you can write an email to an address: supercoinsy@gmail.com
  3. You always have right to access to your Data processed within the Website, as well as their completion, update or removal, as well as the right to demand the data to be completed, updated or removed, subject to the Data to which we are entitled to process under the provisions of law. You can do it sending an e-mail to our address: supercoinsy@gmail.com

 

 

Additional Terms and Conditions; EULAs

When you use G2A Pay services provided by G2A.COM Limited (hereinafter referred to as the "G2A Pay services provider") to make a purchase on our website, responsibility over your purchase will first be transferred to G2A.COM Limited before it is delivered to you. G2A Pay services provider assumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between G2A Pay services provider and customers who utilize services of G2A Pay are governed by separate agreements and are not subject to the Terms on this website. 

With respect to customers making purchases through G2A Pay services provider checkout, (i) the Privacy Policy of G2A Pay services provider shall apply to all payments and should be reviewed before making any purchase, and (ii) the G2A Pay services provider Refund Policy shall apply to all payments unless notice is expressly provided by the relevant supplier to buyers in advance. In addition the purchase of certain products may also require shoppers to agree to one or more End-User License Agreements (or "EULAs") that may include additional terms set by the product supplier rather than by Us or G2A Pay services provider. You will be bound by any EULA that you agree to.

All conditions about warranty, maintenance, technical or product support services for products, which are selling on this website are described above. We and/or entities that sell products on our website are primarily responsible to users for any liabilities related to fulfillment of orders, and EULAs entered into by the End-User Customer. G2A Pay services provider is primarily responsible for facilitating your payment.

You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body.

For customer service inquiries or disputes, You may contact us by email at supercoinsy@supercoinsy.pl

Questions related to payments made through G2A Pay services provider payment should be addressed to support@g2a.com.

Where possible, we will work with You and/or any user selling on our website, to resolve any disputes arising from your purchase.

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