In order to sell us coins to FIFA 18, you need to choose platform on which you have coins, and type quantity which you want to sell. To be able to sell us coins, you need to have transfer market activated on your WebApp application.
WARNING: It's important how much coins do you have on your account, not how much coins do you have in general. Pricing for each account is seperate, same as amount in "Guaranteed amount of money if account will be banned during coins transfer" is seperate from each account send to us.
To sell us coins, we need to ask to give us access to your WebApp account. We do not ask for e-mail password, so we can't change any of your account passwords. We don't take account from you, we need just to have access to your account during selling coins from it. You need to leave us as many as possible slots on Transfer List.
The exact time of processing depends on the number of accounts we are provided with. We usually check the account data within few hours (up to 24h), and the account usually gets emptied of all the coins within the next 24-96h. If an account contains more than 1000K coins, it takes several working days to empty it. The exact date depends on the conditions on the market and the demand, but mostly on the current queue. The queue status can always be checked through the "order message" panel. If you don’t feel like waiting a specified amount of time, you can cancel the order. As long as the account has the "Approved, waiting in queue" status, the FUT mode of the account can be used freely. Once the order has the "Currently processing" status, it is not possible to log into the account. If somebody is logged into an account while we’re trying to start collecting coins from it, the order moves further back in the queue. Even when we’re collecting coins from an account, it is still possible to use the game in all the other modes except for FUT. We ask you to leave us with as many free spots on the account’s transfer list as possible.
PC platform: within around 20 days
PS4 platform: we stopped buying coins for this platform, we plan to reenable this option when FUT 19 starts
Xbox One platform: within around 20 days
NOTE: At this stage of game demand may be quite unpredictable, therefore time of completing selling order might be longer. Maximum time of completing order is date, when EA is turning off WebApp in FUT 18. If by this time we won't complete order, we will need to cancel it.
Please note, that these times are just a prediction. The real time of completing order might change (it depends from amount of orders, which we receive). You can always ask us about estimated time of completing order. When your account is waiting in queue (this is the longest process) you can normally use it and change number of coins on your account as well. If you want, you can sell us more or less coins in same selling coins order - you need to just let us know that you would like to change the amount.
We are keeping you updated about your selling request by following statuses:
"Approved, waiting in queue" - when account details are correct and account waits for processing. It depends from our orders and selling order requests how many days it takes to start your order. If you would like to know when approximately we will start taking coins from your account, you can ask about it in message to your order. When your comission has such status, you can normally use FUT via your console. However, if we would like to start your order and someone will be logged that time, it will delay whole process. If you leave any cards on your transfer lists after status changes to this one, please inform us about it.
"Currently processing" - it means, that we are moving coins from your account. Usually it takes from 24 to 72 hours. The exact time depends from how many coins are you selling and from current demand on buying coins. If there is a big coins quantity on account, it may take longer than 72 hours. When your order has this status, it is forbidden to change coins quantity on your account and to log into FUT mode.
"Completed, waiting for payment" - Order is done and you are waiting for payment. Your payment will be send in around 24-72h from completing order.
"Paid" - payment has been made. Please note, that if you choose such payment as bank transfer, it may take around 2 days to receive payment
NOTE: We can take from account up to 20K less that it was declared to sell. We deduct this quantity from your selling order. Thanks to this, we are able to finish your order much faster.
You can contact us directly via e-mail: email@example.com or Skype named firstname.lastname@example.org